Privacy Policy

1. General Provisions

This Privacy Policy describes how deAPI, operated by CoinAxe Ltd, a company registered in Malta with its registered office at Dragonara Business Centre, 5th Floor, Dragonara Road, St. Julians STJ 3141, Malta ("we," "our," or "us") collects, uses, and shares information about you when you use our services, including our website and API services (collectively, the "Service").

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy explains:

• The personal data we collect and why we collect it
• How we use your personal data
• The choices you have regarding your personal data
• The security measures we implement to protect your data

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Email address, name, and profile information from your authentication provider (Google, etc.)
• Payment Information: Billing details necessary to process payments (processed by our payment providers)
• Communications: Information you provide when you contact us for support
• API Usage: Content and data you submit through our API services

2.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Usage Data: API calls, endpoints accessed, timestamps, and response times
• Device Information: IP address, browser type, operating system
• Log Data: Service usage patterns, error logs, and performance metrics

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process transactions and send related information
• To send technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide the services you've requested
• Legitimate Interests: To improve our services and ensure security
• Legal Compliance: To comply with applicable laws and regulations
• Consent: Where you have given explicit consent for specific purposes

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Payment Processors: With payment service providers to process transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition
• Consent: With your consent or at your direction

Important Notice: Due to our distributed infrastructure, data processed through our API may be handled by third-party computers. We cannot guarantee the confidentiality of such processed data.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need to use your information, we will remove it from our systems or anonymize it.

Specific retention periods:

• Account information: Until account deletion
• Transaction records: 7 years for tax compliance
• API logs: 90 days
• Support communications: 2 years

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in compliance with applicable law.

10. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company: CoinAxe Ltd
• Address: Dragonara Business Centre, 5th Floor, Dragonara Road, St. Julians STJ 3141, Malta
• Contact: Through the contact form on our website